Privacy Policy for 1Buddy

Last Updated / Effective Date: October 16, 2026

Plain-English Summary

1Buddy is a GLP-1 calorie and medication tracking app. We collect the information you choose to enter, such as medication schedules, injection logs, calorie or meal entries, food-noise ratings, weight entries, side effects, goals, and journal notes, so the app can help you track your GLP-1 journey.

We do not sell your personal information. We do not use your health, medication, calorie, weight, side-effect, or journal data for advertising. To measure and improve our own marketing, we may use limited device identifiers and app events, such as installs, sign-ups, trial starts, and purchases. On iOS, we only access your advertising identifier (IDFA) if you allow tracking through Apple's App Tracking Transparency prompt. On Android, our attribution SDKs may access the Android Advertising ID, which you can reset or delete in your device settings (see Section 2.2).

Ollie Voice is optional. With your agreement and microphone permission, your live voice goes directly to OpenAI for the call. 1Buddy does not record or store raw call audio. Call transcripts are saved as text in your Coach history. Voice audio and transcripts are not used for advertising.

Apple (on iOS) and Google Play (on Android) handle all subscription payments. We do not see or store your credit card details. You can access, correct, export, or delete your data by using in-app tools where available or by contacting us at support@insightlabs.ai.

1Buddy is intended for adults 18 and older. It is not medical advice, a medical device, or a substitute for a doctor, pharmacist, dietitian, or other qualified healthcare professional.

1. Introduction / Who We Are

1Buddy is operated by Summit Intelligence Pte. Ltd. (UEN: 202441229E), a private limited company incorporated in Singapore, doing business as Insight Labs ("Insight Labs," "we," "us," or "our"). Our registered office is at 152 Beach Road, #23-02 Gateway East, Singapore 189721.

This Privacy Policy explains how we collect, use, share, and protect your information when you use 1Buddy on iOS and Android. It applies to users worldwide, including users in Singapore, the European Union (EU), United Kingdom (UK), and California. By using 1Buddy, you agree to the practices described in this policy.

1Buddy may offer a free trial on some plans, followed by an auto-renewing subscription, managed through Apple's in-app purchase system on iOS and Google Play Billing on Android. Apple or Google processes payments directly, and we receive only subscription status and purchase-event information through our service provider, RevenueCat. We do not collect or store credit card or billing details.

1Buddy helps you track information related to GLP-1 medication use, calories, nutrition habits, weight progress, food noise, side effects, and emotional wellbeing. 1Buddy does not diagnose, treat, cure, or prevent any disease. Information in the app is for tracking, educational, and personal organization purposes only. Always consult a qualified healthcare professional before making medication, nutrition, dosing, or treatment decisions.

2. Information We Collect

We collect only the information needed to provide, personalize, secure, and improve 1Buddy. Our collection falls into three categories: information you provide directly, information collected automatically through your use of the app, and information we receive from third parties.

2.1 Information You Provide

Account and contact details

Your name and email address, if you create an account, contact support, or sign in with Apple or Google. On iOS, you can use Sign in with Apple, and Apple may provide a private relay email address instead of your real email, along with an opaque Apple user identifier. On Android, you sign in with Google Sign-In, and Google provides your name, email address, and a Google account identifier.

Onboarding responses

When you set up 1Buddy, we may ask for information such as:

• Your GLP-1 medication, dose schedule, injection frequency, and start date.
• Optional current weight, goal weight, and progress goals.
• Optional health or lifestyle goals, such as weight loss, PCOS management, blood sugar support, general health, or other goals.
• Preferences that help configure reminders, tracking screens, and app personalization.

Tracking entries

You may choose to log:

• Injection records, including medication, dose, injection site, date, time, and notes.
• Calorie, meal, nutrition, water, or supplement entries, where supported.
• Food-noise ratings and related notes.
• Weight entries and progress milestones.
• Side effects, symptoms, mood, energy, and journal entries.

Some of this information may qualify as health data or sensitive personal information under privacy laws. We use it only to provide and personalize 1Buddy, generate your tracking views and insights, support data export or sync features, and respond to your requests. We do not sell this information, and we do not use it for advertising.

Photos and food analysis

If you submit a meal photo or text for food analysis, we upload that content to our cloud services and send the photo, text, and any context you provide to OpenAI to estimate nutrition. Progress photos and other images you choose to upload are stored in cloud storage to provide the requested app features. These uploads are optional.

Ollie Voice and Coach conversations

Ollie Voice is an optional feature. Before your first call, we ask you to accept the Voice disclosure. Your phone also requests microphone permission before it captures audio. You can decline, revoke microphone permission in your phone settings, or withdraw Voice consent in 1Buddy Settings.

During a call, your microphone audio goes directly from your device to OpenAI over a WebRTC connection so OpenAI can understand your speech and answer aloud. We also send relevant context from your 1Buddy logs, such as meals, medication entries, and moods, to personalize the conversation. 1Buddy does not record or store raw call audio. OpenAI processes call data as our service provider. Its handling and retention of that data follow its applicable API data policies.

The words of the call are saved as text in your Coach history through Supabase. We use voice audio, conversation text, and log context to provide the requested conversation and related app features, not for advertising. You can request deletion as described in Section 7.

Support communications

If you contact us, we collect the information you include in your message and any information needed to respond.

Payment information

We do not receive your credit card number or full billing details. Apple handles payment processing on iOS, and Google Play handles it on Android. RevenueCat provides us with subscription status, entitlement status, and purchase-event information so we can unlock paid features.

2.2 Information Collected Automatically

When you use 1Buddy, we may collect:

• Device and app information, such as device type, operating system, app version, locale, and settings.
• Usage events, such as screens viewed, feature interactions, onboarding completion, trial start, purchase, restore purchase, and crash or diagnostic events.
• Approximate location derived from IP address, where collected by infrastructure or analytics providers.
• Advertising identifiers. On iOS, we access the IDFA only if you grant Apple's App Tracking Transparency permission. On Android, our attribution SDKs (AppsFlyer and Meta) may access the Android Advertising ID. Android has no App Tracking Transparency prompt, and 1Buddy shows no separate in-app consent prompt for it. You can reset or delete your Android Advertising ID in your device settings, usually Settings > Privacy > Ads (wording varies by device).

2.3 Information From Third Parties

We may receive:

• Subscription status and purchase events from Apple, Google Play, and RevenueCat.
• Authentication information from Apple, if you use Sign in with Apple on iOS, or from Google, if you use Google Sign-In on Android.
• Health, nutrition, or weight data from Apple Health on iOS or Health Connect on Android, only if you choose to connect it and grant permission.
• Marketing attribution information from advertising or attribution partners, such as Meta, TikTok, AppsFlyer, or Branch, if we use those services. We do not include a TikTok SDK in 1Buddy. TikTok receives install and in-app events from AppsFlyer.

3. How We Use Your Information

We use your information to:

• Provide and personalize 1Buddy, including medication tracking, calorie tracking, injection reminders, food-noise trends, weight progress, side-effect logs, journal features, and charts.
• Calculate and display estimated GLP-1 medication levels, countdowns, trends, correlations, and app insights.
• Provide optional Ollie Voice and Coach conversations, personalize responses with relevant log context, and save conversation text in your Coach history.
• Manage subscriptions, trials, entitlements, purchase restores, and access to premium features.
• Sync, back up, export, or restore your data where those features are available and enabled.
• Improve and analyze app performance, reliability, onboarding, and feature usage.
• Measure and improve our own advertising campaigns using limited device identifiers and app events.
• Respond to support requests and privacy-rights requests.
• Detect abuse, debug crashes, maintain security, and comply with legal obligations.

For EU and UK users, our lawful bases include contractual necessity, legitimate interests, legal obligations, and consent where required. For sensitive health-related data, we rely on your explicit consent where required by law. You can withdraw consent by deleting relevant data, disconnecting optional integrations, changing device permissions, or contacting us.

4. How Your Information Is Shared With Service Providers

We do not sell your personal information for money. We may share limited information with service providers that help us operate 1Buddy, and only for the purposes described in this policy.

If we add new service providers or materially change how data is processed, we will update this policy.

5. Health Data, Medical Data, Apple Health, and Health Connect

1Buddy may let you enter or import health-related information, including weight, medication use, injection timing, side effects, calories, nutrition logs, food-noise ratings, mood, and journal notes.

If you connect Apple Health, 1Buddy will request permission before reading or writing any Apple Health data. You can change Apple Health permissions at any time in iOS Settings or the Health app. We do not use Apple Health data for advertising, and we do not sell it.

On Android, if you connect Health Connect, 1Buddy will request permission before reading or writing weight data in Health Connect. You can change or revoke these permissions at any time in Health Connect settings. We do not use Health Connect data for advertising, and we do not sell it.

1Buddy is not a healthcare provider, insurer, pharmacy, or medication-ordering service. We do not provide medical advice. Estimated medication-level charts and correlations are informational estimates and should not be used for dosing or treatment decisions.

6. Data Retention

We keep your information only as long as needed to provide 1Buddy, comply with legal obligations, resolve disputes, and maintain security.

After retention ends, data is deleted or anonymized. Backups may exist briefly for disaster recovery and are then purged on a regular schedule.

7. Your Rights

You can request access, correction, export, or deletion of your personal information by using in-app tools where available or by emailing support@insightlabs.ai. We may need to verify your identity before fulfilling a request.

For account deletion, use Settings > Manage Account & Data > Delete Account in 1Buddy, or our account-deletion request page. The page also explains how to request deletion of specific data without closing your account. Account deletion does not cancel an App Store or Google Play subscription. Cancel through the store where you purchased it.

7.1 GDPR Rights (EU / UK)

Under the GDPR, you may have the right to:

• Access a copy of the personal data we hold about you.
• Rectify inaccurate or incomplete information.
• Erase your data, including closing your account.
• Restrict processing in certain circumstances.
• Object to processing based on legitimate interests, such as analytics or advertising measurement.
• Receive your data in a structured, commonly used, machine-readable format.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with your local data protection authority.

We will respond to GDPR requests within one month, unless an extension is permitted by law.

7.2 CCPA / CPRA Rights (California Residents)

California residents may have the right to:

• Know what personal information we collect, use, disclose, sell, or share.
• Delete personal information we collected from you, subject to legal exceptions.
• Correct inaccurate personal information.
• Limit the use of sensitive personal information.
• Opt out of sale or sharing for cross-context behavioral advertising.
• Not be discriminated against for exercising privacy rights.

We do not sell your personal information for money. Our use of advertising and attribution partners to measure and optimize our own marketing may be considered "sharing" for cross-context behavioral advertising under California law. You can opt out by declining Apple's App Tracking Transparency prompt, turning off Tracking in iOS Settings > Privacy & Security > Tracking, resetting or deleting your Android Advertising ID in Android Settings > Privacy > Ads (wording may vary by device), or emailing support@insightlabs.ai.

We will respond to CCPA requests within 45 days and may extend this by another 45 days where permitted by law.

7.3 PDPA Rights (Singapore Residents)

Because Insight Labs is based in Singapore, your personal data is handled in accordance with the Singapore Personal Data Protection Act 2012 ("PDPA"). Under the PDPA, you may request access to or correction of personal data we hold about you, and you may withdraw consent for the collection, use, or disclosure of your personal data.

Withdrawing consent may affect our ability to continue providing some features of 1Buddy. Our designated contact for PDPA matters is support@insightlabs.ai, which also serves as the contact for our Data Protection Officer.

If you believe we have not handled your personal data in accordance with the PDPA, you may lodge a complaint with the Personal Data Protection Commission (PDPC) of Singapore at https://www.pdpc.gov.sg.

Users in other jurisdictions have comparable rights where local law applies.

8. Data Security

We use reasonable technical and organizational safeguards to protect your information, including:

• Encryption of data in transit.
• Access controls for production systems.
• Vendor review for service providers that process personal information.
• Data minimization and limited retention.

No system is fully secure. If a security incident affects your personal information, we will notify you and relevant regulators where required by law. If you suspect a security issue, please email support@insightlabs.ai.

9. International Data Transfers

Insight Labs is based in Singapore, and some service providers operate globally. Your information may be processed in Singapore, the United States, the European Union, the United Kingdom, or other countries where our providers operate.

For transfers of personal data out of the EU, UK, or Switzerland, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs), where required.

10. Children's Privacy

1Buddy is intended for adults 18 years of age and older and is not directed to children. We do not knowingly collect personal information from anyone under 13. If we learn that we have collected personal information from a child under 13, we will delete it promptly.

If you are a parent or guardian and believe your child has provided personal information to 1Buddy, please contact us at support@insightlabs.ai.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect new features, service-provider changes, or legal changes. If we make material changes, we will notify you through the app, by email, or by updating the "Last Updated" date at the top of this page. Your continued use of 1Buddy after a change takes effect means you accept the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, want to exercise privacy rights, or have concerns about how we handle your information, please contact us:

Email: support@insightlabs.ai

Registered Office: Summit Intelligence Pte. Ltd., 152 Beach Road, #23-02 Gateway East, Singapore 189721

This Privacy Policy describes Insight Labs' privacy practices and is provided for informational purposes. It is not legal advice.